NewVoiceMedia, a leading provider of cloud contact centre solutions, is a finalist at the 2014 UK Cloud Awards. The company has been shortlisted in the ‘Most Innovative Enterprise Cloud Solution’ category, which recognises technology that enables scale change in the nation’s largest businesses.
Launched by Cloud Pro, in association with The Cloud Industry Forum (CIF) and techUK, the awards are designed to reflect the growing importance of cloud within the UK’s technology community. NewVoiceMedia was selected for its true cloud contact centre solution ContactWorld for Service, which is instantly deployable and provides unique and patented routing capabilities, enabling businesses to deliver a personalised and unique customer experience, quickly and securely.
Jonathan Gale, CEO of NewVoiceMedia, said, “The Awards are a showcase for the very best in cloud technology and we are delighted to be announced as a finalist. We pride ourselves on the hard work, dedication and innovation involved in developing our market-leading cloud contact centre solutions, as they are revolutionising the customer experience. We look forward to hearing what the judges have to say”.
techUK director, Ian Osborne commented, "The quality of the entries for the UK Cloud Awards was truly outstanding and is indicative of the talent, innovation and huge potential of this industry”.
The winners will be announced at a ceremony at London’s City Hall on 26 February 2014.