Clients respond positively to unparalleled cash management offering, following last year’s integration of Talaris and GLORY.
Glory Global Solutions Inc., the global cash management expert, has demonstrated assured growth in its maiden year, following the integration of its constituent companies – Talaris Inc. and Glory USA Inc. – in April 2013.
In the last year (to March 31 2014), Glory Global Solutions was selected by over 220 banks and credit unions, providing them with industry leading teller cash automation and a range of maintenance services. They concluded the year with a record number of teller cash recycler installations, representing steady growth over previous years.
Many of these banks and credit unions are in the process of transforming their branches from a ‘transaction-based’ environment to a more effective, profitable ‘sales-based’ model, centered on what the industry calls the ‘universal banker’ staffing model. Glory has been enabling this trend by implementing cash management systems that improve staff resourcing, reduce idle cash and increase physical security, ultimately giving the branch employees additional time to focus on offering a wider range of services.
“Essentially we enable branch transformation by taking manual cash handling out of the equation,” said Chris Reagan, President of Glory Global Solutions, Inc. “It’s a trend that we’re increasingly seeing across the retail banking industry. Our focus and expertise in helping our clients achieve financial results with this model has been a key driver to our growth and it has certainly helped us maintain our 80%-plus market share over the past year.”
In addition to attracting new clients, Glory is particularly proud that it has retained or renewed over 98% of its existing maintenance customers, in a year where the integration of two companies could have been expected to yield mixed results.
“The smooth integration of Talaris Inc. and Glory USA last year proved that the two companies were very complementary,” continued Mr. Reagan. “There is no doubt that the integration has been to the benefit of our clients. Glory Global Solutions now offers an unparalleled, truly end-to-end cash management offering, from R&D, to consultation, product implementation, servicing and maintenance. This means we can offer our clients a seamless service, and can provide high levels of continuity and trust.”