OptionsCity Expands Management Team, Renews Commitment to Customer Care

Chicago, IL - 23 May 2013

OptionsCity Software announced today that Timo Pentner has joined the company as Executive Vice President of Services. Mr. Pentner will oversee all support, onboarding, and training operations in the U.S. and Europe.

Mr. Pentner’s industry experience includes 15 years focused on all process steps of software development, IT management, team building, and leading workflow creation within global companies. He spent the last eight years at RTS Realtime Systems where he was instrumental in conceptualizing and executing strategies aligned with customer service and business development goals.

“I am honored and excited to join OptionsCity at a time when the company is preparing for significant growth,” remarked Mr. Pentner. “I have always viewed OptionsCity as a great service provider in a competitive industry that continuously focuses on innovation and customer service. I am fortunate to become part of an excellent management team and look forward to working with the OptionsCity staff to further develop the already extensive service suite.”

“Timo brings impressive financial technology experience to the team. We are pleased to continue to attract top talent to join OptionsCity,” said OptionsCity CEO Hazem Dawani. “We have always been a customer-focused firm, and expanding our management team to continue this path, as we grow globally, seemed natural.”

In alignment with Mr. Pentner’s appointment, OptionsCity has increased its support offerings. After the effective launch of an online client resource hub earlier this year, the firm has continued to develop additional tools to track customer metrics and overall satisfaction, all designed to create a productive, interactive dialogue with each Metro and Freeway user.

OptionsCity was recently recognized by the Institutional Trading Awards with the “Best Trading Platform - Client Service” award in the ISV category.

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