ANZ expands mobile payments service to unbanked in Pacific Islands using Fiserv software

31 July 2013

Australia and New Zealand Banking Group (ANZ) has launched an extensive mobile banking and payment service across several nations in the Pacific, including Samoa, Vanuatu, Solomon Islands and Papua New Guinea. The bank is using the Mobiliti Reach emerging market software from Fiserv and targeting unbanked and underbanked customers using the established ANZ goMoney Brand.

The new pacific islands mobile financial services (MFS) launch allows customers to make payments, view balances and manage their savings on mobile devices, giving them an option other than cash- based transactions which is presently the mainstay of the island economy in PNG and elsewhere.

The expansion of the already advanced Australian and New Zealand MFS offerings, with a target of remittances and mobile money uses for the unbanked on the outlying pacific islands, builds on the technologically advanced mobile banking market down under, which has always been considered a leader in this field.

“ANZ goMoney allows customers to send money to family and friends, pay their bills, purchase airtime top-up vouchers and view their account balances and history on their mobile phones,” said Vishnu Mohan, chief executive officer (CEO) Pacific, ANZ.

According to Mark Baker, CEO in Papua New Guinea for the bank ANZ goMoney makes banking simpler and more convenient. “Customers are able to purchase goods from accredited merchants, thus eliminating the need to carry cash,” he explains. “We are also providing an easy way to open a bank account and register for ANZ goMoney with one of our ANZ goMoney sales agents.”

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