Caliber Point Excellence in Health Insurance

Mumbai - 28 February 2013

Caliber Point recognized at BPO Excellence Awards 2013

Wins the Award for ‘Health Insurance BPO Provider’

Caliber Point Business Solutions Limited, a leading Business Process Management (BPM) service provider and a wholly owned subsidiary of Hexaware Technologies Limited, today announced that they have been awarded as the winners of the ‘Health Insurance BPO Provider’ Award at the BPO Excellence Awards 2012–13.

The BPO Excellence Awards are aimed at identifying and rewarding professionals and organizations for their superlative achievements in the field of Business Process Outsourcing. Judged by an independent jury that consists of leaders and experts from the industry, the BPO Excellence Awards are true value leadership awards for change leaders and talent keepers. The awards are organized by Asian Federation of Business, endorsed by Stars of the Industry Group in association with World HRD Congress and CMO Asia.

A very successful claims adjudication health insurance engagement for a leading third party administrator based in US was instrumental in winning the award. In this engagement, Caliber Point has successfully provided solutions to the client’s business needs by reducing their claim processing turn-around-time (TAT) by 50% and reduced costs by 40% while adhering to a quality level of 99.99%. The client has continuously given more business to Caliber Point every year, which is a testament to their trust and satisfaction with the company. On an average, Caliber Point processes more than five hundred and fifty thousand claims for this client and over eleven million claims for all other clients annually.

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