Company Experiences Continued Growth of Internet, Mobile and Voice Banking, Remote Deposit Capture, Bill Pay Solutions and More
Harland Financial Solutions announced that it signed 286 new Cavion® self-service banking contracts throughout 2012. The Cavion suite offers financial institutions a variety of self-service banking solutions, including Internet banking, business banking, voice banking, mobile banking (WAP, SMS and APP), remote deposit capture and bill pay. The complete suite, which is used by banks, credit unions and thrifts, is delivered as a SaaS offering.
ABCO Credit Union in Rancocas, New Jersey, recently renewed its existing UltraData® Enterprise core processing contract, while simultaneously adding numerous self-service banking solutions, including a number of Cavion products. The credit union licensed Cavion Internet Banking, Cavion Voice Banking, Cavion Mobile Banking, and Cavion Mobile Capture. ABCO cites integration between the core and self-service products as key to its decision in selecting the Cavion suite.
“With our renewal of UltraData Enterprise, we decided to really leverage our existing relationship with Harland Financial Solutions and the integration between the core and self-service solutions,” said Christena Day Benson, executive vice president of operations for ABCO Credit Union. “The ability for a member to open a new account with us, then walk out the door and dial into Cavion Voice Banking or access Cavion Internet Banking and see everything real time is slick. It makes things easier for our members and helps us service them more efficiently by empowering them to bank 24/7 on their terms.”
Kaw Valley Bank & Trust in Wamego, Kansas, a current Sparak® System client, licensed Cavion Internet Banking, Cavion Business Banking, Cavion Bill Pay, Cavion Mobile Banking, Cavion Mobile Deposit Capture with risk monitoring and Cavion Voice Banking. The institution selected the Cavion suite for the tight integration among its various self-service components, as well as its real-time integration with the Sparak System core solution. The contemporary look and feel of the self-service products was also an important factor in the bank’s decision.
“It is essential for us to improve our customers’ self-service banking experience by streamlining accessibility across whatever channels they choose to use to interact with us,” said Jody Price, vice president and chief operating officer of Kaw Valley Bank & Trust. “If customers complete a transaction online using Internet banking, they should be able to dial into the bank using voice banking and access their latest transaction. We now have that capability. We also are excited to offer mobile banking downloadable app capabilities with remote deposit capture to our customers. The ability to regularly introduce new offerings keeps us on the cutting edge of technology our customers demand.”
“We are extremely proud of the continued momentum among our self-service solutions. These deals emphasize the importance of partnering with our financial institution clients to enable them to offer the latest in convenience and access to their increasingly tech-savvy customer bases,” said Scott Hansen, executive vice president of business development at Harland Financial Solutions.