Comarch, a global software house and system integrator, has just extended its Cloud Service Management platform with the brand new Cloud Marketplace Management module, as well as a set of pre-defined business applications and vertical services from Comarch's Cloud portfolio.
Comarch Cloud Service Management (CSM) is an end-to-end Cloud service platform for telecom operators who wish to offer this kind of services to their business customers. It is aimed towards managers and marketers working in the Cloud and Enterprise business units of telecom companies. Comarch CSM provides complete value chain management in the Cloud business model.
The solution comes with a broad range of features, including an open marketplace, a central product catalog, fully automated service provisioning, device management, as well as billing and service quality monitoring. Superior user experience is ensured thanks to the Single Sign On (SSO) feature and a unified multiple-user interface that provides seamless access to applications and services at any time, from any device and in any location but always under the operator's own brand. The highest security levels allow Public, Private or Hybrid Cloud approaches. The platform's modern and modular architecture means that it can be integrated with an operator's existing IT environment (Billing, CRM, Customer Portal etc.), and its open interface simplifies enabling new services and applications.
Cloud Service Management comes with a set of pre-defined Cloud services including Cloud Computing (IaaS/PaaS), Cloud Backup, ERP Cloud, Financial Cloud, Data Exchange Cloud, Unified Communications, Collaboration as well as specialized vertical solutions for industries such as telemedicine, healthcare, automotive and e-commerce.
Comarch aims to become the leading partner for telecom operators in the development of Cloud ecosystems. Depending on the operator's strategy, Comarch CSM can be fully deployed at the operator's own data center or in a Managed Service option, hosted in a selected Comarch Data Center in Europe.
"As earnings from traditional services cease to be a secure source of revenue for communication service providers, innovative Cloud services present an interesting business opportunity. Since this kind of service currently enjoys huge demand from enterprise and SME customers, platforms that facilitate the management of Cloud services have become an important tool for every telecom company. By leveraging their network and operational assets, as well as the loyalty of their customers, telecom operators are in a great position to win on the Cloud service market. Comarch Cloud Service Management responds to this trend and we have already seen huge interest in this product from European service providers." – says Grzegorz WÄ chocki, Cloud Business Unit Director at Comarch.