Sterling Bank Plc, one of the users of ICS BANKS®; the universal banking solution, has gone live in 90 new branches. This comes on the heels of Sterling bank’s recent acquisition of Equitorial Trust Bank-ETB.
The Bank signed a contract with ICS Financial Systems Limited (ICSFS), the global software and services provider for banks and financial institutions in December, 2011, for the deployment of ICS BANKS® solution in the new branches to facilitate a seamless integration of operations in a bid to continue delivering excellent customer experience across all service channels.
The project commenced in February, 2012 and was completed in a record-breaking time of two months in a manner that limited customer discomfort to a near zero level.
Commenting on this, the Managing Director/CEO of Sterling Bank, Yemi Adeola, “We are accustomed to the strengths of ICS BANKS® solutions through our long experience as a customer with ICSFS. The company demonstrated excellent performance and commitment during the implementation process of ICS BANKS® in our new 90 branches.”
To the General Manager, ICSFS; Mr. Robert Hazboun, “Sterling Bank is as a major player in providing banking services in Nigeria, and has a great opportunity after the merger process to increase its earnings and leverage its market share by using ICS BANKS® solutions. ICS BANKS® provides clients with incredibly flexible best-of-breed technology and unparalleled support; thus the bank’s customers will benefit from a harmonized product range that blends the best aspects of banking products and financial services.”
ICS BANKS® provides a complete suite of banking business modules with a rich sweep of functionality and features, addressing business needs and automating accounting processes, as needed, to improve a bank’s business performance. ICS BANKS® has always been a pioneer in utilizing the latest technology to serve financial institutions. In addition to its embedded Service-Oriented-Architecture (SOA), the system is deployed in a multi-tiered setup that runs on a web thin client, J2EE environment.