CSC’s Policy Print as a Service Offers Flexibility, Eliminates Print and Postage Costs for Policy Documents
CSC (NYSE: CSC) have launched a new e-delivery business process services offering for property and casualty insurers, providing a “green” alternative to traditional enterprise-wide print and mail operations. Policy Print as a Service, CSC’s newest cloud-based Business Process as a Service (BPaaS) option, is an electronic document delivery and storage service that allows insurers to streamline print processes, eliminating paper-based transactions and accelerating electronic delivery of documents to agents and policyholders. The offering expands CSC’s current e-delivery capabilities in support of carriers’ adoption of modern processes and management applications.
Policy Print as a Service converts policy files into portable document formats (PDFs) and allows agents and policyholders to access securely stored files via a link delivered by email. Carriers are able to enhance support to their existing distribution channels and add support for new channels cost-efficiently by leveraging existing Web portal investments through flexible interfaces. Policy Print as a Service reduces mailing, printing and document storage costs and can be up and running in as few as 30 days. It is available to carriers using any policy administration system(s) that produce Printer Command Language (PCL) files.
“Electronic document generation and delivery became popular as insurers sought methods to reduce costs and improve operational efficiency,” said Kimberly Harris-Ferrante, vice president and distinguished analyst at Gartner. “Long-term electronic document generation and delivery adopters will find positive return on investment, including reduced document delivery times, the ability for agents to create personalized and compliant documents on demand, reduced mailing and printing costs, faster policy issuance and reduced paper use.”
“CSC’s e-delivery service provides storage, compliance and security features unique to property and casualty insurers’ needs,” said Jeffery Schwalk, president of CSC’s Property and Casualty Insurance Division. “Policy Print as a Service helps to improve business performance through a scalable and reliable infrastructure that offers lower upfront cost and modern electronic processes, reducing the risk of lost data and enhancing operational efficiency.”
CSC is a market leader for insurance business process services, offering standardized and virtual BPaaS, traditional customized and dedicated business process outsourcing, and scalable staff augmentation. With these options, CSC’s domestic, regional and global clients have the flexibility to move seamlessly from model to model as their business needs change over time. Clients gain streamlined processes, services and systems; accelerated market entry; cost savings; and improved customer satisfaction.