Credit union migrates back counter check processing to VServe data center
VSoft Corporation, a global information and technology provider of process improvement solutions for financial institutions, announced today that the Pembroke Pines, Fla.-based Peoples Credit Union selected to implement its back counter check processing solution through a direct relationship, leveraging the conveniences of its VServe data center.
Peoples Credit Union chose VSoft for the flexibility and efficiency afforded by its back counter solution as well as the ability to outsource check processing. This deployment option will position the credit union to easily apply additional technology offerings, such as remote deposit capture, in the near future.
“Migrating to a direct partnership with VSoft and leveraging its data center allows us to even further enhance our check processing capabilities,” said Jeffrey Miller, president and CEO for Peoples Credit Union. “This new, outsourced environment improves our back office operations, and lays the groundwork for continual advancement. As we focus on member growth, partnering with VSoft gives us direct access to additional innovative products, including their entire suite of RDC solutions that we can easily add over time.”
VSoft’s back counter capture solution features automated image and data workflows, which capture, correct, and balance transactions and include comprehensive validation features, reducing errors and accelerating processing. In addition to increasing back office productivity and decreasing costs, automated processing and settlement enables Peoples Credit Union to mitigate instances of fraud.
“Choosing to outsource through VServe, Peoples Credit Union will lighten its workload, improve productivity and enhance member service,” said Murthy Veeraghanta, chairman and managing director, VSoft Corporation. “As the credit union strives to expand its member base VSoft will be a trusted partner, offering the comprehensive, scalable solutions it needs to continually improve operations and add new, progressive services.”