Endsleigh Business Insurance Services has partnered with Open GI to use the Open Trader software platform to produce new quotations for its specialist charity insurance products, reducing the time to produce such quotes from days to a matter of minutes.
Supplying specialist charity insurance for social enterprises, national and small start-up charities, Endsleigh wanted to reduce the time it took to produce a quote from an average of 3 to 4 days using manual methods. By implementing Open GI’s Open Trader solution, it now takes a matter of minutes to produce a quotation. Client documentation is also produced at the point of quote via the same Open Trader platform that has access to Endsleigh’s insurer partners.
Endsleigh has also taken advantage of Open GI’s productivity solutions to introduce additional workflow efficiencies to effectively capture prospect data and streamline working practices.
Tim Larden, General Manager, Endsleigh Business Insurance Services, said: “We are overwhelmed by the significant business benefits that Open Trader has made to our business, making us more competitive and able to provide a highly efficient service to our customers with an instant turnaround. This new solution now gives us a solid foundation to expand our scheme portfolio later in the year to facilitate future growth.”
David Kelly, Distribution Director commented: “We are delighted that Open Trader has made a vast difference for Endsleigh. Electronic trading for Commercial Lines is now becoming the expectation in the market to simplify the quote to buy process, with access to multiple product lines and multiple carriers, giving intermediaries like Endsleigh Business Insurance Services that competitive edge.”