Combining Capco’s extensive financial services capability with deep insurance expertise to tackle core industry pain points
Capco, a global business and technology consultancy dedicated solely to the financial services industry, today announced that it is expanding its insurance practice across the UK and Continental Europe. Capco’s team of domain experts are offering sector consultancy for life and general insurance, helping firms in these segments address today’s pain points, including the challenges presented by regulations such as: Solvency II; RDR; and auto-enrolment, and the need to manage large proprietary legacy IT infrastructure, reduce costs and still compete against the new entrants as they emerge in the insurance sector.
“To stay ahead of the game, insurers’ touch points with consumers need to be flexible, fast and more user-friendly. Brand stature can only be built and maintained through premium customer service. The appeal of the new and innovative is becoming more powerful, with consumer appetite for innovation driving a need for regular refresh of the insurers’ product portfolio. Capco’s experience of changing client demands, plus the constant need to meet new regulatory requirements and enhance shareholder value, mean that it is well placed to support insurers in tackling these issues and drive better business performance”, said Ian Brown, Partner at Capco.
Staying true to its core offering of financial services, Capco has expanded its insurance team adding new hires to its existing talent pool of insurance experts. To support the ongoing growth, Capco will continue to add experienced insurance professionals to take advantage of new market opportunities.
“Capco’s energy and delivery efficiency is extremely impressive and the expertise they bring to our own talented workforce is of the highest quality. They understand our requirements and recognise the drivers for change in this market, which is important as we look to transform our business. They are key to helping us respond to today’s industry challenges”, said Mark Gregory, Chief Executive Officer (Savings), Legal & General.
Peter Schurau, Capco Europe CEO adds, “Having talented people who know and understand the industry is critical to delivering a high quality service. Our clients recognise the urgent need to transform their operational model and drive change such as cost reduction, enhanced speed to market, providing access to a wider range of consumers and better understanding of customer behaviour. This is an exciting time for Capco to expand further into the insurance market, based on strong client delivery and considerable experience in addressing similar challenges across financial services. True to one of our core differentiators we will continue to add industry expertise to ensure that our delivery capability and understanding of our client’s issues remain second to none.”