- Award won for implementing 'SMART' solutions at Co-operative
- Enabled Co-operative to effectively engage with the customers and significantly improve their on-shelf availability in store
Tata Consultancy Services (BSE: 532540, NSE: TCS), a leading IT services, consulting and business solutions firm, announced it had won the prestigious 'Supply Chain Project of the Year' at the Hermes Retail Week UK Supply Chain Awards 2012. TCS won the award along with The Co-operative Group for implementing 'Store Merchandise and Replenishment System' (SMART), a major transformation programme for The Co-operative Group's food business, a key player in the UK grocery sector.
The Co-operative Group chose to partner with TCS to develop and deliver the SMART initiative, which has impacted The Co-operative Group's food business positively. This ambitious project introduced new systems to enable effective stock forecasting and replenishment and range control at all The Co-operative Group's Food Stores. The initiative also delivered a significant improvement in stock availability.
"Implementing SMART has helped us scientifically map and implement an effective supply chain that dictates greater process compliance and at the same time improved our cross functional collaboration between departments. The SMART solution has helped our business to effectively manage our 'Onshelf' availability and replenishment processes that have allowed us to increase the time colleagues have in store to serve our customers," said Mark Hale, CIO & Supply Chain Director, The Co-operative Food.
"Our constant innovations in improving our clients' Supply Chain Management solutions has paid dividends by enabling them to make appropriate business decisions and at the same time achieve enhanced operational efficiencies," said Shankar Narayanan, Head, TCS UK & Ireland. "Winning this prestigious award is a testimony to our commitment to The Co-operative Group and our ability to deliver the best in class solutions to the global retail industry," he added.
TCS' Retail Solutions delivers innovative solutions from supply chain transformation and Integrated Demand and Replenishment Planning to logistics and warehouse management, to help companies manage seamless supply chain and networks. Leveraging its domain expertise and network delivery model, TCS incorporates process improvements across the various facets of a supply chain while remaining cost effective. In the UK, TCS works with eight of the Top 10 retail brands.
The Hermes Retail Week Supply Chain Awards, a reputed industry award recognises and rewards excellence in all aspects of supply chain in the Retail industry. This year the award event was held at London on September 12, 2012, and was attended by over 500 of the UK's top retailers and their supply chain partners.