Program guarantees lifetime support, on-going innovation and increased customer engagement for all products
Aptean, global leader in enterprise application software (EAS) and services for companies of all sizes, today announced the launch of the Aptean Unlimited Program.
The new initiative spans all of the company’s products, including Pivotal, Saratoga, Onyx, Made2Manage, Respond, Ross, Knova and vertical solutions such as Event Management, eCommerce, HR & Association Management, among others.
“This program reaffirms Aptean’s commitment to its global customers and underscores the value we bring to them: to give our customers a competitive edge by providing technology that builds upon their unique attributes and truly sets them apart,” said Monte Ford, president of Aptean.
The Aptean Unlimited Program includes lifetime support on current product versions, increased customer collaboration and input into roadmaps, plus continued investment and innovation. Details of the new program are being communicated to customers across all of Aptean’s product lines.
Jim Jory, director of sales support for Harland Clarke, a leading provider of multiple services and solutions to nearly 11,000 financial institutions, thinks the message is important to his organization. Harland Clarke has utilized Saratoga as its CRM software for several years.
“As an organization that prides itself on making use of proven technology to better serve our customers and improve our effectiveness, Aptean’s Unlimited Program is great news,” noted Jory. ‘’We’re pleased that Aptean has renewed its commitment to the CRM technology the Harland Clarke organization has invested in and continues to believe in.”
Aptean customers will receive comprehensive communications regarding the Aptean Unlimited Program during the next two months through emails, webinars, and one-to-one phone calls or visits by company representatives.