Creditron, a leading provider of remittance processing solutions, today announced that one of the five largest municipalities in Canada, a longtime Creditron customer, recently upgraded its ItemAge platform to include an NCR iTRAN 3000t imaging transport. The municipality uses the NCR iTRAN 3000t and Creditron's ItemAge platform to process walk-in payments such as parking tickets, licensing, and provincial offenses.
Replacing its antiquated NCR 7780 with an iTRAN 3000t transport has provided the municipality with immediate tangible benefits, including increased remittance processing speed and accuracy, improved information reporting, and lower hardware maintenance and consumables costs. The desktop iTRAN 3000t transport also is quieter and more compact than the NCR 7780, making it more suitable for the open office environment in which the municipality processes its payments. And the iTRAN 3000t allows the municipality to make changes to its remittance stubs "on the fly" without the cost or delays of making adjustments to the OCR reader on its old 7780 transport.
The capacity of the iTRAN 3000t also is better aligned to the municipality's check volumes, which have declined by more than 65 percent over the past 10 years as its e-payment volumes have grown.
NCR's iTRAN is a multipurpose transport especially built for applications such as remittance processing. Designed for maximum wall-clock performance, the iTRAN's hardware interface and platform middleware speed operator recovery of document jams or media replacement. Additionally, the transports incorporates ergonomic features and a user-friendly design for maximum productivity.
The municipality began live production with the iTRAN 3000t in January -- a transition that it describes as "seamless." Because the iTRAN 3000t uses most of the same operator screens as the NCR 7780, the municipality's staff was proficient in the use of the new device within a few days.
"Today's announcement is further proof of the operational efficiencies and cost savings that we provide our customers -- critical considerations for cost-conscious municipalities," said Creditron Founder and CEO Wally Vogel. "This municipality's decision to upgrade its ItemAge platform also reflects the ease-of-use and superior service that Creditron provides its customers every day."