Diasoft, a global provider of cutting-edge financial software solutions, and ABBYY, a worldâs leading provider of text recognition, document capture and applied linguistics technologies, launched a joint solution allowing financial institutions to streamline their operations related to customer data input.
Diasoft implemented ABBYY services into FLEXTERA Front Office to support automated recognition of various types of identity documents (passports, driving licenses, etc.) and create customer templates for banking documents capture (application forms, questionnaires, accounting forms, etc.). The joint solution allows automating documents scanning and recognition to streamline bank front-office operations, such as financial products and services sales, decision support, customer serving, partner management, etc. With an innovative solution, all the teller is left to do is to check the results of document capture and make necessary amendments. This reduces the time for initial client identification at different stages of bank business processes and decreases expenses for entering customer data, required to support decision making process related to auto loans, mortgages, consumer lending, deposit management, etc.
The main value of the joint Diasoft and ABBYY solution is the opportunity to considerably reduce the time for the initial customer identification and data input, which allows a bank to significantly speed up and streamline its business processes.