Banking Industry Veteran Norm DeLuca Joins Bottomline Technologies

Portsmouth, NH - 7 November 2011

Bottomline Technologies (NASDAQ: EPAY), a leading provider of payment, invoice and document automation solutions, today announced that Norm DeLuca has joined Bottomline as Managing Director, Banking and Financial Services. Mr. DeLuca will be responsible for Bottomline's suite of market-leading transaction banking solutions.

Mr. DeLuca has extensive experience as a high-level executive at two leading global banks, Royal Bank of Scotland Group and Bank of America. During a 15-year tenure with FleetBoston Financial, Mr. DeLuca served in a number of senior management positions, including head of Commercial Banking, head of Small Business Banking and general manager of the Business Services Group, and as a member of Fleet's Executive Management Committee. He served as Northeast Commercial Banking Executive and President of Insurance Services for Bank of America. Mr. DeLuca joined the Royal Bank of Scotland Group in 2007 as a Vice Chairman of its U.S. bank holding company, Citizens Financial Group, and in 2008 became RBS's chief executive of Global Transaction Services (GTS), Americas.

"Norm brings to Bottomline an outstanding record of accomplishment in the financial services industry and a keen understanding of the needs of our transaction banking customers," said Rob Eberle, President and CEO of Bottomline. "Norm's decision to join Bottomline underscores our commitment to the banking and financial services industry and the strength of our solutions for global banks. We are thrilled to welcome him to Bottomline."

"Financial institutions around the world rely on Bottomline's market-leading functionality and innovative products and services. I look forward to working with Bottomline's global banking customers to ensure that our solutions help them achieve their goals of market leadership, sustained differentiation and profitable growth," said Mr. DeLuca.

Bottomline's transaction banking solutions are used by 15 of the top 25 global banks. These solutions help banks to increase customer growth and retention while creating a sustainable market advantage.

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