Financial Transmission Network Inc. (âFTNIâ), a provider of industry leading receivable management solutions, today announced that has completed the conversion of all KV Vet Supply Inc. (d.b.a. KV Supply) credit card payments to its award winning ETran Receivables Management platform.
KV Supply, a leading supplier of pet and equine supplies to consumers and veterinary clinics throughout the US, continues to search for better ways to serve its growing customer base. Well known for carrying over 16,000 products, KV Supply works hard to maintain its Better Business Bureauâs A+ rating while it serves its customers primarily through its catalog and ecommerce channels. Faced with many of the issues of a specialty fulfillment house, KV Supply focuses on maintaining a large product inventory, the prompt shipping of orders and a strong customer service approach.
When KV Supply approached FTNI, they were faced with a unique situation. They had recently been alerted that their existing payment processing application was quickly being moved to an unsupported status. While finding an alternative payment processing provider wouldnât be too difficult, their needs went beyond simply authorizing credit card payments. KV Supply needed the new application to also integrate with a legacy inventory and billing system. They also needed the ability, on partial shipments, to match the payment amount to the shipment and suspend payment on other items until they were available for shipment.
What KV Supply didnât know, was that this situation fits nicely into FTNIâs âsweet spotâ for payment processing and posting. Less than 30 days elapsed between the first conversation between the two companies and KV Supplyâs first production use of ETran. FTNI was able to support and integrate into a newly developed KV Supply website, maintain PCI-compliance within the integrated solution, make payment processing available to both website customers and KV Supplyâs own customer service staff. All of this was being done while the payments were authorized and all payment activity was made available for posting into KV Supplyâs Accounts Receivable System.
KV Supply is now well positioned for future website, inventory control and billing system upgrades, knowing the integration with their payments processing will be seamless.
âFTNI worked very hard under pressureâ said Tracie Lloyd, General Manager, KV Supply. âComing up with a solution to a difficult problem on a tight deadline is not easy. FTNI did a great job and continues to provide excellent customer service.â
âThe KV Supply project once again demonstrated the flexibility of the ETran Receivables Management solutionâ says Kurt Matis, President and CEO of FTNI. Mr. Matis goes on to say âBy using ETranâs I-Frame and message tokenization technologies, KV Supply was able to implement a secure, integrated, state-of-the-art solution in the timeframe usually considered for package solutions.â