Eclipse Group Announces Results of Market Research Into Use of Document Management and Imaging Software

Haywards Heath, England - 4 May 2011

New Research by Eclipse Finds that Finance Departments are Still too Reliant on Paper-based Processes, Rather Than Using Document Management and Imaging Software.

Key Findings:

• 67% of respondents are currently sending the majority of their sales invoices by paper rather than electronically using a document management solution

• 75% of respondents are currently sending the majority of their purchase invoices by paper rather than using a document management system

• 83% currently have to re-type invoices received into their finance system

New market research conducted by Eclipse Group reveals that 75% of companies are still heavily reliant on paper based invoicing processes, despite the significant risks this brings to the business. The survey, which includes the views of financial professionals from a variety of sectors including insurance, financial services, industrial and automotive, also found that 83% of respondents currently have to re-type invoices into their finance system upon receipt into the accounts departments rather than using a document management system, raising serious concerns over accuracy and efficiency.

Commenting on the research results, Gary Waylett, CEO of Eclipse Group says, "Given the efficient way most businesses are now able to share information, it is surprising to find so many finance departments are not using a document management solution and continue to re-key data between systems. In addition to duplicating effort, and hence adding cost, re-keying significantly adds the risk of errors which then complicates the reconciliation process."

Waylett continues, "Paper-based working is a high risk approach, as too many companies have unfortunately discovered. Paper records are at risk of flooding, fire, theft or loss in transit to a third party archive, risking compromise of both corporate intellectual property and personal details as well as breach of the Data Protection Act."

Eclipse Group believes that the adoption of the latest document management and imaging software can deliver significant financial savings. A document management system can reduce manual intervention and electronic authorisation will enable finance to focus attention just on the exceptions. A document management solution will also allow staff overheads to be cut, as well as greatly reducing or removing time spent answering queries, searching for invoices and tracking authorisation across the organisation.

Waylett explains, "The integration of a document management solution with financials can add greater control and improve compliance, whilst also reducing risk -- as long as effective off-site backups are in place, organisations are no longer exposed to the danger of off-site storage disaster with paper archives. Finance has played a key role in supporting the business over the past few years. As organisations start to look for new growth opportunities, now is the time for the spotlight to turn to finance, to squeeze greater value from the department through greater efficiencies and far better financial control."

Those finance professionals surveyed said that efficiency gains would be the key driver for implementing a document management system (38%) with improvements in accuracy the second most popular choice (19%). Surprisingly, the green agenda was the least popular reason for implementing document management and imaging software (3%).

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