In addition to the Cleartouch bank platform for account processing, First Federal chose an integrated suite of solutions from Fiserv, including modules from EFT Solutions, Branch Source Capture(TM), Item and Statement processing, Prologue(TM) General Ledger and the iVue(R) for Cleartouch, a business intelligence solution. Future plans include the implementation of Retail Online(TM), for Internet banking, and CheckFree(R) RXP(R) for bill payment.
"The Cleartouch bank platform has the features and functionality First Federal Savings Bank was looking for in a fully integrated core processing solution," said Larry Bartman, senior vice president and Chief Financial Officer at First Federal. "Having now completed our very successful conversion, fully supported by experts from Fiserv, I am sure we made the right choice for a long term technology partner."
"In working with First Federal and aligning our recommendations with the strategic vision for the organization, it was clear they understand the importance of technology and appreciate the advantages of integration," said Tom McBride, president, Cleartouch, Bank Solutions, Fiserv. "We look forward to providing them with the solutions and services that will allow them to achieve their long term strategic goals."
Enabled by the Cleartouch real-time processing environment, hundreds of clients focus on growing customer relationships and delivering the services their customers want, when they want them. The real-time capabilities allow clients to enhance customer service, streamline processes and control costs, fight fraud, and meet growing customer expectations for immediate access to funds and information.