Avoiding the Pitfalls – the Smarter Future of TEM

Tokyo, Hong Kong, Paris, London, New York, and Gothenburg, Sweden - 20 December 2011

MDSL, the leading provider of international Telecom Expense Management (TEM) and Market Data Management solutions, today announced that it is taking to the road in 2012 to showcase to the North American market the new developments in its market-leading TEM software suite, MDSL Smart TEM and MDSL Smart MDM.

MDSL will be joined by leading independent information provider, AOTMP, who will be presenting their latest findings on the TEM industry and the key trends to watch for in 2012.

Ben Mendoza, MDSL CEO explained: “While MDSL is an international organization, the USA is one of our most important markets and we’re always keen to find companies who want to get a better understanding of the benefits a TEM solution can bring them”.

He continued: “This is the culmination of several months’ research into customer needs and feedback from users groups around the world, with the findings incorporated into the next-generation Smart TEM and Smart MDM solutions which we’ll be launching at the AOTMP Conference in February and demonstrating at these events”.

Under the banner “Avoiding the Pitfalls – the Smarter Future of TEM”, a highlight of each event will be the TEM User Panel, where existing customers and industry specialists will take part in a moderated discussion of what goes to make a successful TEM deployment and some of the hazards to avoid. Existing MDSL customers will be available to answer questions on every aspect of investing in and installing TEM solutions in their respective organizations.

Whether they already have a TEM solution or are simply considering one, the Road Show agenda has been carefully planned to offer the best opportunity in 2012 for delegates to:

• Shine a light on the secrets of successful TEM deployment
• Take away practical, actionable ideas to use in their day-to-day operation
• Discuss their situation in one-to-one meetings with MDSL experts
• Meet their peers and exchange ideas and tips on TEM best practice
• Learn from one of the leading independent TEM consultancies about the state of the TEM market-place and some of the key challenges facing the industry
• See hands-on demonstrations of the latest MDSL Smart TEM and Smart MDM solutions, to learn how they can assist in their businesses

MDSL Smart TEM includes major changes to the user interface, making it significantly easier for the user to find and manage information. New risk management and optimization tools simplify tasks for administrators, while a new open-API platform enables seamless integration with both internal IT infrastructures and adjacent management products from third party vendors.

MDSL Smart MDM marks the first implementation of the new open-API approach and extends the capabilities of MDSL Smart TEM for the first time into the Mobile Device Management (MDM) market, enabling users and administrators to visualize and manage the use and security of global mobile devices over the air, in real-time, from a single intuitive interface. Operating as a stand-alone tool or as part of a total TEM solution, MDSL Smart MDM’s modular construction allows it to be seamlessly integrated into the overall telecom lifecycle management process.

Philippe Lignac, MDSL TEM Sales Director, commented: “This event marks a major step forward in TEM and MDM solutions for the telecom market as a whole. We’re extremely pleased with the feedback we’ve received on the pre-release versions from our pilot groups, and are now keen to make sure that our users, potential customers, the analyst community and the media all get the chance to judge the results for themselves and hear our plans for 2012”.

Timothy C. Colwell, SVP of Global Information Management, AOTMP, added: "MDSL scores very highly in our December customer satisfaction survey, achieving a 95 per cent score for customer satisfaction from senior management of large organizations and enterprises deploying its TEM solution internationally. We are therefore delighted to be sharing a platform with MDSL to bring more attention to bear on the efficiencies and savings achievable by large enterprises implementing TEM best practice throughout their businesses".

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