Ritesh Idnani, COO, Infosys BPO, said, "We at Infosys BPO greatly value our long association with Alcoa, which is known for being a best-in-class finance organization. As a key partner enabling this, we continue to work with Alcoa to explore avenues of continually adding business value. The contract renewal for five more years is testimony to our collaborative partnership and delivery excellence."
Today, Infosys BPO's engagement with Alcoa has reached a level of excellence and sustained performance that has helped enhance the competitive edge for Alcoa GBS; thereby enabling it to provide different types of services to Alcoa business units in a timely, accurate and cost-effective manner. This in turn, translates into profitable business for the company and good relationships with existing and potential customers.