The Vendor Solution Review (VSR), written by Novarica Insurance Principal Karlyn Carnahan, profiles BlueWave Technologyâs PipelineClaims in 13 pages, complete with details about the solutionâs functionality and BlueWave Technologyâs existing client base.
âThe solution [PipelineClaims] has a lot going for it,â states the report. âThe solution has a great deal of functionality out of the box, including a well-designed user interface built around the claim process from the adjuster perspective.â
Additionally, the report cites PipelineClaimsâ ease of configuration, flexible architecture, and affordable price. The report also notes BlueWave Technology has a ârobust roadmap for enhancement.â
"Modernizing claim systems is critical for any insurance organization looking to be competitive and supply outstanding customer service that can become a key differentiator,â said Carnahan. "Based on data provided by BlueWave Technology, interviews with the companyâs existing clients and additional Novarica research, I believe PipelineClaims is well-suited for those small to mid-size carriers that need a modern, easily-configurable claims solution. PipelineClaims comes out of the box with an excellent base of functionality and top-notch staff support from the BlueWave team.â
"We are very pleased that this Novarica report identifies many of the key differentiators and strong selling points for PipelineClaims," said Riki Fujitani, president and CEO of BlueWave Technology. "PipelineClaims was designed with the small to mid-size carrier in mind. We wanted to create a flexible, price-sensitive option for those carriers looking for all the functionality and control of more expensive solutions.â