iWorks BPM helps Arkansas Blue Cross automate work distribution to increase efficiency and productivity, provide real-time monitoring of workload and performance and provide more employee flexibility through telecommuting.
David Bridges, executive vice president of Internal Operations at Arkansas Blue Cross, said, âSunGardâs iWorks BPM provides integration, workflow and scalability to help us augment our claims management and inventory control. The common desktop for managing claims through iWorks BPM provides performance tracking and accountability throughout the process, which translates into improved productivity and increased provider and member satisfaction.â
Greg Webber, president of SunGardâs insurance business, said,âSunGardâs iWorks BPM assists companies like Arkansas Blue Cross track and manage the flow of claims data, documents and processes throughout their organizations whilestandardizing and integrating operations. This helps customers enhance productivity, quality and performance in a high-volume, standardized claims processing environment.â