KPN goes live with business-centric operational support systems (OSS) data migration enabled by Celona and Logica

London - 16 March 2010

Dutch national telecoms provider chooses Celona Evolve software and Logica as major network inventory migration goes into production

Celona, leaders in business-centric application data migration software together with Logica, a leading IT and business services company, today announced the ‘go-live’ of a major OSS network inventory application data migration. This latest customer deployment combines the Celona Evolve zero downtime application data migration software platform with Logica’s recognised industry expertise, deep understanding of client’s business and IT environments, and proven ability to deploy complex programmes for major organisations. The combined expertise of Logica with Celona’s ground breaking software has enabled KPN to run a business-centric migration with minimal disruption and risk to their business and ensure multi million euro cost savings.

Without need for any downtime and consequences for the daily business, KPN has been able to migrate business process specific network inventory management (NIM) data from their existing live NIM system, copy that data in real-time to their new live NIM system and keep the two instances in real-time synchronisation for as long as needed to support KPN’s business processes.

Data migration has been a long standing problem area for Telecoms providers who are undertaking OSS/BSS application transformation, consolidation or upgrade. Application areas spanning Billing, Network Inventory, CRM, Order Management and others have grown increasingly complex, with business processes that cannot be disrupted without a severe impact on the business. Therefore the need for software tools purpose built for application data migration that can be successfully utilised at a business control level to de-risk and remove enterprise migration costs, has never been so high.

Aging tools and methods which have their roots in data warehousing are not suited to OSS/BSS critical business application migration. This has created a clear requirement for new generation software that can provide the technical and business level agility to meet today’s needs in the changing Telecoms landscape.

Sicco Wiersma, Manager Innovation Networks of KPN commented, “Simply consolidating everything into a single instance of a COTS application isn’t always something you can realise easily in the OSS world. KPN is constantly looking to optimise its business processes and increase automated provisioning. This creates better customer service, lower costs and more revenue for KPN. Because Celona Evolve enables us to copy the data to the new platform and enable new automated processes, while allowing us to still keep the old system fully synchronised, we can realise the business benefits without needing to make a large investment to consolidate the two platforms. This allows us to transform by moving business processes and be ROI driven rather than being forced to do ‘big bang’ consolidations that require huge upfront investment and are high risk for our daily business.”

Charles Andrews, CEO of Celona, commented, “Application data migration is now arguably the key success factor in the deployment of new OSS/BSS applications and we are delighted to support KPN in this key OSS application data migration in partnership with Logica. The long associated risks, disruption and costs of migration can now be removed and our software is achieving that for Telecoms providers such as KPN, giving control and agility to the business.”

Rob Leijn, Managing Director Energy, Utilities & Telecoms Logica The Netherlands, said, “Understandably Telecoms companies want to be in control of their operations, especially when undertaking a critical application data migration. Enabling business agility when it comes to the migration process, rather than having it determined by IT capabilities, allows this to happen. Logica’s alliance with Celona now offers clients the opportunity to dramatically reduce business risks and project timeframes in OSS/BSS application migrations.

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