Home Credit and Finance Bank enjoys success with TranzWare Online and TranzWare CMS from Compass Plus

11 June 2010

In 2008 Compass Plus won a tender to provide Home Credit & Finance Bank (Russia) with a retail banking system as part of the bank’s development strategy. Compass Plus offered both TranzWare Online and TranzWare CMS as key solutions for the large-scale project which has now been successfully implemented and up-and-running for over a year.

One of the key factors in choosing Compass Plus was the availability of the toolset enabling the description of business processes based on the workflow engine within TranzWare CMS. These tools comply with the bank’s requirements to provide universal retail banking services, helping the bank to achieve the required system work logic, and the operators to avoid any possibility of making even the slightest mistake. The multi-functionality of TranzWare CMS has enabled Home Credit & Finance Bank to provide a large range of additional bank products services to its clients.

One of the most significant projects involves “package deals”: a set of services based on a debit card account. The unique feature of these package deals is the well organized and logically constructed approach to satisfying the daily requirements of clients. The account package deals available are the Simple plan, Personal plan and Special plan, where the customer gets access to a vast range of services, the parameters of which depend on the chosen tariff. The bank’s customer, depending on his/her changing requirements, can easily switch between deals due to the flexibility and innovation of TranzWare technology.
After implementing TranzWare, the bank began actively operating current accounts, debit cards as well as dynamically developing its ATM network enabling the bank to implement new projects and improve the services offered to the customers.

According to Mr. Kirill Kibalko, Head of Software Development and Support Department & Deputy Director of IT Department, the collaboration with Compass Plus can be described as follows: “We consider the partnership with Compass Plus as efficient and positive, we appreciate the highly-skilled professional level of the team that implemented complex projects and performed constructive work with a large customer such as Home Credit & Finance Bank. In particular, I would like to mention that Compass Plus could reconstruct its project operation methods according to the requirements of our bank, having actually developed the individual production cycle for us.”

The bank has been successfully using TranzWare solutions for more than a year, and has plans to implement projects such as deposit accounts, debit card insurance and a number of other projects, all using TranzWare.

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