MDSL Awarded the 2010 Industry Excellence Award for TEM Supplier Innovation of the Year

London, New York, Tokyo and Macau - 24 February 2010

MDSL, the leader in international telecom expense management solutions, has been awarded the 2010 AOTMP Industry Excellence Award for TEM Supplier Innovation of the Year in recognition of its new product that revolutionizes the management of VoIP off-net calls.

The solution uniquely solves a complex cost displacement problem faced by organizations with VoIP networks when hop-off or off-net calls are routed via the Public Switched Telephone Network (PSTN). This innovative telecom cost management solution clearly identifies, validates and allocates the charges to the appropriate cost center.

“For the first time, there is a way to solve this cost displacement issue,” says MDSL CEO Ben Mendoza. “By collecting call transaction data from the various network components and mediation gateways, we are able to apply high-performance algorithms that resolve many complex issues including time zone differences, clock drift and E164 number normalization. As a result, we are able to create a complete picture of who placed each call and correctly allocate the costs.”

Through user-friendly graphical reports, organizations can view off-net calling patterns, analyze hot spots and high traffic call areas and determine when introducing additional gateways would be more cost-effective. Visualizing off-net traffic patterns also reveals sub-optimal routing issues and allows companies to tune their networks to be truly cost-effective.

“Although the quality of data on the network from the individual vendors is good, it is the ability to bring this information together and visualize it through interactive dashboards that adds business value,” says MDSL CEO Ben Mendoza.

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