The go-live was welcomed by Kathy Brown, Director of Group Insurance Claims at Mutual of Omaha. âWe are very pleased that FINEOS Claims has been successfully deployed. We believe we now have the platform for a best-in-class solution that supports our growing lines of business, positions us to deliver a more efficient claims process and maintains the exceptional levels of service that MoO customers have come to expect.â
FINEOS Claims replaces an in-house legacy system previously in place at MoO. It presents information to claims managers and administrators in a comprehensive, easy-to-navigate system. The solution is built to deliver rules-driven business process management capabilities, which allow Mutual of Omahaâs business users the flexibility to make changes or modify processes as their workflows evolve and are optimized. The FINEOS Claims solution is built on the FINEOS Insurance Platform which encompasses the highly scalable and innovative FINEOS Service Oriented Architecture (SOA).
âWe would like to congratulate Mutual of Omaha on the successful implementation of FINEOS Claims and look forward to working together in partnership to maximize the benefits of the new system.â says Michael Kelly, CEO, FINEOS Corporation. âWe would also like to thank our North American FINEOS team for another very successful customer delivery, which continues our strong implementation track record.â