Leveraging the âBPO Services Powered by SAPâ program, the companies will deliver a go-to-market strategy designed to help customers reduce the total cost of service delivery via deployments of SAP solutions by improving application reliability and performance as well as reduce major risks associated with the outsourcing of business processes. The combination of IBX BPO services with SAP applications will enable customers to further ensure the reliability and maximize the value of their SAP solutions-based environment.
âIn addition to being a perfect fit for the IBX Roadmap and closing gaps in our product portfolio, the SAP applications are a good strategic fit for our customers,â said Leif Bohlin, CEO at IBX. âBy combining SAP applications with IBX purchasing knowledge and services, we can enhance our offerings to customers. We look forward to a close collaboration with SAP that will further improve our on-demand delivery to customers.â
SAP is the market-leading software vendor for e-purchasing and e-sourcing. IBX complements SAP solutions with procurement-specific expertise and business services, as well as managed services, innovative application modules (IBX Search Engine, IBX Content Platform), and the IBX Global Supplier Network.
SAP solutions have strong integration capabilities towards the existing IBX environment and customersâ ERP systems. This enables existing and potential customers of both SAP and IBX to run best-in-class purchasing software in an on-demand mode via IBX that adds purchasing and roll-out expertise. By leveraging the full potential of their organisation complying with standardized purchasing processes, customers can derive positive business results and clearly measurable savings.
âIBX provides proven purchasing expertise to customers using their services and solutions in more than 90 countries,â said Christian Baader, vice president of BPO for SAP. âThe qualification of their BPO services as âPowered by SAPâ is well-deserved and should be a mark of trust for current and future customers of their service delivery. We are pleased to sign this new, global agreement with IBX, through which we are cooperating to deliver additional options to our customers. Customers will be able to leverage IBXâ professional purchasing services and take advantage of the high ROI these services can deliver.â