Core to the new structure is the company's reorganisation into three lines of business: Investment Management Solutions, Business Process Solutions and Customer Lifecycle Management (including billing and output). These three business lines will focus on target market segments, and will each offer specialised delivery and consulting services to provide tailored solutions.
DST Global Solutions builds on the firm's long-respected technology strengths with a focus on solutions that address more comprehensive challenges faced by clients. This re-launch underscores a management philosophy focused on excellence in customer service and long-term relationships, and re-emphasises a close alignment with parent company, DST Systems, Inc.
"This is not a new chapter. This is an entirely different book in our history," said Tom Abraham, CEO of DST Global Solutions. "We have listened to our clients and prospects and understand their need for strategic advantage at a time when markets are challenging. Our new strategic consulting services, combined with our technology-based solutions, position us to deliver additional value for our clients. We look forward to helping them reduce their operating and implementation costs, reduce operational risks and raise service levels. Our vision is to be long-term, valued strategic advisers to our clients."
DST Global Solutions will extend its service model to encompass more advisory services and 'software as a service' (SaaS) offerings. It continues to invest in its risk and performance solutions, and to develop new initiatives in OTC derivatives processing, as well as new offerings in select markets such as China. In addition, DST Global Solutions is enhancing the connectivity of all applications with the aim of easing integration for its clients.