The Gartner, Inc. Magic Quadrant is an annual analysis of international core banking system vendors and their technologies. The detailed analysis evaluates market understanding and responsiveness; industry and geographic strategy; business model; innovation; product, sales and service; overall viability; customer experience and track record. Fiserv was placed in the Leaders Quadrant based on its Completeness of Vision coupled with Ability to Execute, and was one of 23 vendors evaluated in the analysis.
Gartner, Inc. describes Signature and others residing in the Leaders Quadrant as "vendors that possess a strong banking market understanding, and have a measurable strategy for disaggregating core banking software functionality into component-based constructs. Most vendors exhibit highly developed and certified development and delivery of quality methodologies or are executing on a strategic road map to attain certification. Most vendors in this quadrant have extensive marketing delivery and sales channels. Some higher-rated vendors share conspicuous operational organization approaches to key performance indicators and show a clear willingness to own and be accountable for a successful customer experience."
"We consider our positioning in the Leaders Quadrant by Gartner a confirmation of Fiserv's core competency in processing services and expertise in the delivery of flexible, cost effective and innovative solutions to satisfied customers in production environments across the globe," said Tony Catalfano, division president, Bank Solutions, Fiserv. "Signature will continue to deliver best of breed offerings to large and mid-tier financial institutions as well as those who require unique customization to meet specific business needs."