‘Banks still keen to outsource’ say two thirds of finance workers

10 July 2009

More than 60% of finance workers believe there is still an appetite among banks for outsourcing back office, applications and infrastructure support contracts. This was despite data loss and security concerns around recent outsourcing contracts taken on by banks.

In response to the latest Bobsguide Expert Panel poll: “Is there still an appetite for banks outsourcing contracts?”, only 15% believed banks’ outsourcing would be limited to application and infrastructure support; 12 % limited to just infrastructure support; and 12% felt there was no longer an appetite within banks to outsource.

The results, from more than 100 senior finance and technology workers, revealed that banks are still interested in outsourcing in the current climate, even after cases of data loss/theft where staff from the outsourcers as opposed to the bank's own staff have been involved.

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