Innovation Claims is a component of the soon to be released Innovation Insurer, a seamless, browser-based solution suite that includes Innovation Policy (policy administration) and Innovation CLEAR (analytics). Innovation Claims is available as a stand-alone claims management application or as a component within the Innovation Insurer suite.
In commenting on Innovation Claims, Donald Light, senior analyst in Celentâs insurance group and author of the report, noted, âInnovation Claims provides a deep and broad set of functionality.â He goes on to say the Innovation Claims system âhas a thoughtfully designed UI (user interface) with a host of helpful usability features. The rearchitecture of the Innovation Insurer suite provides a functionally-rich end-to-end range of processing and analytic capabilities.â
Eric Wadsworth, Innovation Groupâs North American CEO, commented, âIt is gratifying to see our strong showing in the Celent Claims report. Innovation Group enjoys a solid market presence in claims operations around the globe and we have made significant investment in Innovation Claims and our upcoming release of Innovation Insurer. Our goal is to expand our North American footprint by continuing to provide an outstanding family of software products and BPO services to help our clients stay ahead of competitive curve.â
The report also mentions especially noteworthy Claims Innovation features including:
â¢ a Claims Timeline that graphically shows past and future tasks on a horizontal time axis;
â¢ well developed litigation, subrogation, and SIU functionality; and
â¢ a drag-and-drop UI to compose standard correspondence.