Innovation Group’s Innovation Claims Receives High Marks in Celent Core Claims Systems Vendor Report

26 January 2009

Innovation Group (LSE:TIG), a global provider of enterprise software and BPO solutions to the property and casualty insurance industry, today announced that industry analyst firm Celent has highlighted Innovation Claims in the recently published report, Core Claims Systems Vendors 2008. Published in December 2008, the report evaluated vendor solutions based on a variety of criteria including: advanced technology, breadth of functionality, customer base and depth of customer service.

Innovation Claims is a component of the soon to be released Innovation Insurer, a seamless, browser-based solution suite that includes Innovation Policy (policy administration) and Innovation CLEAR (analytics). Innovation Claims is available as a stand-alone claims management application or as a component within the Innovation Insurer suite.

In commenting on Innovation Claims, Donald Light, senior analyst in Celent’s insurance group and author of the report, noted, “Innovation Claims provides a deep and broad set of functionality.” He goes on to say the Innovation Claims system “has a thoughtfully designed UI (user interface) with a host of helpful usability features. The rearchitecture of the Innovation Insurer suite provides a functionally-rich end-to-end range of processing and analytic capabilities.”

Eric Wadsworth, Innovation Group’s North American CEO, commented, “It is gratifying to see our strong showing in the Celent Claims report. Innovation Group enjoys a solid market presence in claims operations around the globe and we have made significant investment in Innovation Claims and our upcoming release of Innovation Insurer. Our goal is to expand our North American footprint by continuing to provide an outstanding family of software products and BPO services to help our clients stay ahead of competitive curve.”

The report also mentions especially noteworthy Claims Innovation features including:

• a Claims Timeline that graphically shows past and future tasks on a horizontal time axis;

• well developed litigation, subrogation, and SIU functionality; and

• a drag-and-drop UI to compose standard correspondence.



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