Cellular Validation Module Features:
CVM checks for mobile phone numbers from a national database in real time when accessing accounts in the CRS Collection Resource System.
This database is updated DAILY from multiple national data sources with all of the changes for mobile to land-line and land-line to mobile numbers.
The system verifies phone numbers in REAL TIME every time a consumer is pulled up and when the Mercury Predictive Dialer attempts a call.
Phone numbers that are highlighted in the Collector Station will be blocked from autodialing or manual dialing from within the software.
The unauthorized phone numbers are not discarded, but are available for indexing/finding records on the system or for future use once authorized.
The module works on all master record, extended master record, auxiliary record and phone database phone number fields.
CRS maintains a database of all base mobile phone numbers, as well as the daily changes that are distributed automatically to all users of CVM.
Users can be granted access by defaults in the system to update flags in the Collector Station program on each phone number to authorize calling cell phone numbers or to block calling of ANY numbers (Do not call list).
âAs many people are aware, recent court activity has raised the issue of requiring consumer authorization before calling cellular phones for the purpose of collecting a debt,â said Edz Sturans, President of CR Software. âCR Software is compelled to respond to this change in the industry and offer our customers the ability to comply with any new rulings. It is just one more way to give our customers peace of mind so they know their software is working for them.â