âThe new features in AMS Sagitta were developed as a direct result of customer feedback,â said Caroline Heckathorn, enterprise product manager. âFor example, the unique-to-the-industry Certificates/EPI functionality was thoroughly tested in several hands-on usability labs. It will significantly increase our customersâ efficiency because it gives them the ability to quickly process certificates with the necessary attachments en masse.â
Feature highlights include:
⢠Certificates/EPIâcreate certificates as a group with necessary attachments and then fax, e-mail or mail the resulting documents based on each holderâs preference, which significantly increases agency productivity in handling complex and/or extremely high-volume certificates dispensation
⢠Multi-Date Offâdelete multiple items from lists of vehicles, drivers, scheduled property, etc. in one step, which saves agency time
⢠Download import filterâsegregate mailbox entries by user, and work independently by displaying only relevant items in agencies with multiple locations and/or several download processing resources
⢠Flood line of businessâformerly a custom functionality, this feature is now a part of the core
AMS Sagitta system and includes support for related ACORD forms and AL3 download from carriers
âThe new Certificate/EPI process is exciting,â said Linda Findlay, IS Manager, Bailey, Haskell & LaLonde Insurance. âIn the past we had to print everything, bundle it up and send it off. Now we can attach in one step and then distribute based on the clients preferred method. What used to take our account managers 10 minutes, now only takes two minutes.â