Until now, financial services organisations were severely limited in their ability to extend Group Chat to reach-only users, i.e. people who are unable to access the Office Communications Server 2007 R2 Group Chat client. âGroup Chat delivers efficient group information sharing and discussions by allows users to have topic-based, multi-party discussions that persist over time,â explained Philip Miller, Director of Intelligent Collaboration Group, Formicary Ltd. âOffice Communications Server 2007 R2 Group Chat brought several new features including the ability to federate the Office Communications Server installations of different companies together for business to business collaboration and provide VPN-less access for mobile users. Now with our WebChat, we further extend Office Communications Server Group Chat capabilities to users that require web-based access only.â
Formicary WebChat addresses this increasingly important business requirement by extending Group Chat capabilities to internal and external users. Delivering a fully interactive environment and supporting persistent contextual history, Formicary WebChat can be accessed via any major web browser and does not require ActiveX or any other installation - making it ideal for secure, real time online discussions from anywhere and at any time. Additionally, Formicary WebChat can be fully customised according to individual business needs and features the same functionality as Office Communications Server 2007 R2 Group Chat client.
Supplied as a complete web based client or as a modular component tool kit, Formicary WebChat can be embedded within individual portals or used as a Group Chat web client to improve business relationships by providing better service and faster response times. "Formicary WebChat was developed following a request from one of our Investment Banking clients and due to demand, is now also available for integration into portals including Microsoft Office SharePoint Server 2007,â continued Philip Miller.
Commenting on Formicaryâs involvement with Microsoft, Jon Morrow, senior program manager for the Unified Communications Group â Partner Engineering at Microsoft Corp. said: âFormicary has been working diligently with Microsoft to ensure smooth client migration to the new Group Chat feature in Office Communications Server 2007 R2 and we are pleased that they have looked into extending the feature to reach-only users, both internal and external, which will help to further improve productivity by helping organisations build stronger, more valuable relationships from the efficiencies that Group Chat provides."
Formicaryâs long successful involvement with Parlano's MindAlign (Microsoft acquired Parlano in 2007) has earned them the status of âgo-toâ partner for implementation and upgrade from MindAlign to Office Communications Server 2007 R2 Group Chat. From these long term relationships, Formicary has amassed substantial design and development expertise including compliance monitoring software tools, add on bots/agents to enhance user experience, and deployment, migration, and maintenance services.