The John Lewis Partnership operates 27 department stores across the UK, johnlewis.com, 200 Waitrose supermarkets and Greenbee.com, a direct services company. The business is the UKâs largest example of worker co-ownership where all 69,000 staff are âPartnersâ in the business.
Active Risk Manager was selected following a wide ranging review of enterprise risk management systems and will be rolled out in the coming months. The first phase of implementation is due for completion by the end of April 2009.
Paul Clift, Head of Risk Management said, âActive Risk Manager has outstanding capability in terms of flexibility across all areas of the business and risk profiles. By using this powerful system we will see greater efficiency as a result of its ability to collect and consolidate risk information. We also believe that ARM will enable us to achieve greater consistency of approach and content in our enterprise risk management processes.â
According to Paul Clift the existing risk management systems based on spreadsheets and other standard office systems were becoming too resource intensive to support. Active Risk Manager will provide efficiencies and the platform on which to continue to build and develop enterprise risk management at the John Lewis Partnership.
âWe intend to use ARM to reinforce the principles that already apply within the Partnership, for example that the responsibility for risk is owned by the management. It will also be a method of providing an appropriate level of governance oversight, an auditable risk environment and most importantly hierarchical reporting to the Board. All of this will be made possible in a far more efficient and timely fashion using Active Risk Manager,â said Mr Clift.
Martin Metcalf, CEO of Strategic Thought Group concluded, âJohn Lewis and Waitrose â the two mainstay retail businesses of the John Lewis Partnership, have both recently received highly acclaimed awards from consumer surveys* and we are delighted to welcome the Partnership to the Active Risk Manager community. We believe that the management of risk can no longer be divorced from mainstream, day-to-day business activities. The aim should be the active management of risks with company-wide awareness and participation. We look forward to working with the John Lewis Partnership to achieve this goal.â