As part of its core renewal programme â the Common Applications Portfolio (CAP) project â Arval is aiming to replace its current systems with more robust systems to promote growth, increase customer satisfaction, and improve and harmonize its information systems. As an integral part of the CAP project, all billing processes â which are currently spread across several systems and countries â are to be integrated into one single system to ease both operations and maintenance. The project entails an implementation across all Arval major entities, and will be carried out in phases â the billing module will initially cover the French territory, and subsequently be expanded to include other subsidiaries.
SunTecâs TBMS-F forms the core billing application within the CAP project whereby all charges will be consolidated and sent for printing according to the profiles of over 50,000 customers. With the implementation of TBMS-F, Arval will be replacing all existing invoice generation processes for most European operations.
âWe zeroed on SunTecâs TBMS-F to implement the Bill Lines functionality for our CAP project after a tough selection process. Both the flexibility and scalability of TBMS-F suit our needs, and we are looking forward to cater our growing marketâs need to become the one-stop-shop for all âFlexible Vehicle Mobility solutionsâ tailored to companies of all sizes, thereby optimising our relationship with themâ, said FranÃ§ois SalzÃ©do, Arval CAP Program Manager.
With the implementation of TBMS-F, Arval aims to achieve greater efficiency in its fleet management and corporate vehicles operational leasing activities, as well as to support new products and service packages introduction to increase customer satisfaction. Arval is also looking forward to both curtail processing times and sustain commercial growth.
âWith the deployment of TBMS-F for Arval, we are foraying into a new domain under the financial services umbrella. This is a strong testimony to the versatility of our product suite. It is a matter of great satisfaction to learn that a leading operational-leasing and fleet management company has found SunTecâs solution capable to meet the requirements of invoice generation for their business around the globe,â said Nanda Kumar, CEO, SunTec.