SunTec to deploy Relationship-based Billing framework for Arval

16 September 2008

SunTec, the leading provider of relationship-based pricing and centralized billing solutions, has announced that France-based Arval, a leading player in the operational leasing, vehicle-fleet and fuel management markets, will be deploying its TBMS-F product suite to bill their customer services. Arval, a BNP Paribas company with operations across 39 countries specialises in operational leasing and in the management of multi-brand corporate vehicles and fuel cards.

As part of its core renewal programme – the Common Applications Portfolio (CAP) project – Arval is aiming to replace its current systems with more robust systems to promote growth, increase customer satisfaction, and improve and harmonize its information systems. As an integral part of the CAP project, all billing processes – which are currently spread across several systems and countries – are to be integrated into one single system to ease both operations and maintenance. The project entails an implementation across all Arval major entities, and will be carried out in phases – the billing module will initially cover the French territory, and subsequently be expanded to include other subsidiaries.

SunTec’s TBMS-F forms the core billing application within the CAP project whereby all charges will be consolidated and sent for printing according to the profiles of over 50,000 customers. With the implementation of TBMS-F, Arval will be replacing all existing invoice generation processes for most European operations.

“We zeroed on SunTec’s TBMS-F to implement the Bill Lines functionality for our CAP project after a tough selection process. Both the flexibility and scalability of TBMS-F suit our needs, and we are looking forward to cater our growing market’s need to become the one-stop-shop for all ‘Flexible Vehicle Mobility solutions’ tailored to companies of all sizes, thereby optimising our relationship with them”, said François Salzédo, Arval CAP Program Manager.

With the implementation of TBMS-F, Arval aims to achieve greater efficiency in its fleet management and corporate vehicles operational leasing activities, as well as to support new products and service packages introduction to increase customer satisfaction. Arval is also looking forward to both curtail processing times and sustain commercial growth.

“With the deployment of TBMS-F for Arval, we are foraying into a new domain under the financial services umbrella. This is a strong testimony to the versatility of our product suite. It is a matter of great satisfaction to learn that a leading operational-leasing and fleet management company has found SunTec’s solution capable to meet the requirements of invoice generation for their business around the globe,” said Nanda Kumar, CEO, SunTec.

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