Willis & Sequel Complete World Class Implementation of Eclipse

4 November 2008

Willis Group Holdings (NYSE: WSH), the global insurance broker, in partnership with Sequel Business Solutions Limited, have completed a major milestone in its Shaping our Future strategy for profitable growth with the implementation of Sequel's Eclipse Broking software solution to significantly speed up transactional processing.

More than 1,000 Willis Associates worldwide are now using the application to provide exceptional service to Willis clients. Eclipse is used by the broker for straight-through processing of placements, claims and accounting transactions in the UK and other countries, and continued roll-out to additional business units is planned for 2009.

Willis chose Sequel following an exhaustive supplier selection, to support Willis' Shaping our Future - London modernisation, by speeding up the time it takes to issue policies and process claims. Sequel has worked in close cooperation with Willis to deliver the new system, on time and on budget. It took less than six months from selection of Sequel for the first users to be processing transactions on the application.

"This major implementation has been an outstanding success," says Grahame Millwater, Group President of Willis. "Many ambitious plans are announced in the market place but the great implementations that really work are rare and worthy of celebration. Eclipse has already delivered significant and tangible operational efficiencies together with an impressive management information capability, and our clients are now benefitting from major process improvement efficiencies. The Eclipse application is a cornerstone of our London-based business and positions us well for the future developments in London Market Reform."

David Smith, Sequel's CEO, adds, "Eclipse delivers to Willis the powerful platform they deserve. Our implementation was all about people. The teams from both companies have worked impressively together and delivered against an aggressive timescale. We are incredibly proud of our achievements so far and we look forward to a successful on-going partnership with Willis".



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