Chris OâBrien, CEO of Optial, said âWe were first listed in 2007 and were the fastest moving entrant that year. We are delighted that our success has continued in 2008. This year we were ranked 19th for customer satisfaction, a move up from 27th last year. The customer satisfaction ranking is based on value-for-money, after-sales support and product updates.
This is evidence that our flexible Operational Risk Solutions are continuing to meet our customer needs and future expectations, while our team provides a high quality implementation and support service.â