Vertex Signs Agreement With AltaGas Utilities, Inc. For eCIS+

17 November 2008

VERTEX today announced the signing of an agreement with AltaGas Utilities, Inc. (AUI) to upgrade AUI’s existing E-CIS customer billing software to eCIS+, the solution’s newest release. An E-CIS customer since 1998, AUI has also contracted for Vertex’s “Deregulation Transaction Gateway” (DTG) module to enable Tariff Billing of AUI customers in Alberta. These solutions will support AUI and two associated gas utilities that rely on AUI for customer billing services.

AltaGas Utilities, Inc. is a subsidiary of AltaGas Utility Group, Inc. of Calgary, Alberta and serves more than 66,000 customers through a network of nearly 20,000 kilometers of natural gas pipeline.

“AltaGas Utilities and Vertex have enjoyed a strong and successful ten year partnership with E-CIS,” said Richard Charles, Head of Client Services for Vertex Business Services. “Moving to eCIS+ will allow a seamless transition to a new billing platform, enabling AltaGas Utilities to continue to provide exceptional customer service to their valued gas customers while also meeting deregulation requirements for Tariff Billing. Furthermore, these enhancements will be accomplished in a very short period of time.”

“The upgrade of our customer billing system and the inclusion of Tariff Billing capability is a major undertaking for AUI,” said Earle Tuele, President of AltaGas Utilities, Inc. “The fact that we are working on such an important project with a trusted supplier like Vertex, and the knowledge that we will continue to benefit from our experience with the eCIS+ solution, gives us confidence that this project will be successfully implemented on time and on budget.”

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