Link2gov Processing More Than Payments for Los Angeles County

12 November 2008

Link2Gov Corp., a Metavante (NYSE:MV) company, today announced that it has expanded its relationship with Los Angeles County by enabling the L.A. County Department of Coroner to move beyond paper, go green and accept registration and payment online for the various seminars and workshops hosted by the department.

L.A. County Department of Coroner hosts several seminars and workshops, such as West Coast Training Conference and Skeletal Recovery Workshops, every year. Before aligning with Link2Gov, registration and payment acceptance were conducted by mail or through office walk-ins. To bring these processes online and enable credit and debit card acceptance for L.A. County Department of Coroner, Link2Gov developed and hosts “Coroner Seminar Registration System.”

With more than 300 medical examiner professionals typically attending an event like West Coast Training Conference, supporting paper-based registration and payments acceptance created inefficiencies and put a strain on customer service resources at L.A. County Department of Coroner. Link2Gov has relieved those pressure points by attracting registrants to self-service customer support, enabling green-friendly online registration and accelerating L.A. County Department of Coroner’s revenue cycle through the immediate acceptance of card-based payments.

“Specific to Link2Gov’s latest deployment for L.A. County, we have enabled the Department of Coroner to offer conference attendees a streamlined and immediate registration and payment experience,” said Bruce Hopkins, division president, Metavante Acquiring Solutions. “By providing innovative online payment and registration options where they previously did not exist, Link2Gov helps government entities provide the convenient payment options consumers seek while simultaneously creating internal efficiencies by moving beyond paper-based processes.”

This latest agreement with L.A. County Department of Coroner also marks an expansion of Link2Gov’s relationship with L.A. County. Link2Gov also enables the L.A. County Department of Coroner’s “Skeletons in the Closet” Web site to accept credit and debit card payments, and provides services including online registration, payment and point-of-sale payments acceptance to various county departments.

Link2Gov has been providing comprehensive, customized electronic service applications for government agencies since 1995. In addition to the IRS payment services, Link2Gov also facilitates the collection of state income taxes, real estate taxes, utility bills, vehicle registrations and driver’s license renewals, parking tickets, traffic citations, tuition payments, court fees and fines, hunting and fishing licenses, as well as various business licenses.

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