Corporate remote deposit has been a hot topic in the banking industry for the last few years. Not since the introduction of the ATM has there been so much excitement around a product and such fast adoption of it. Almost three-quarters of the 30 largest U.S. banks offer remote deposit to their small-business customers, while more than 37% of community banks do so. Of small-businesses surveyed, however, 19% use services provided by one of the "top five" banks.
"While banks have much to gain from offering remote deposit service, the greatest benefit continues to be the banks' ability to better serve customer needs," says Christine Barry, research director with Aite Group and author of this report. "As banks of all sizes increasingly look to win the business of the highly desired small-business customer segment, their ability to offer coveted products - such as remote deposit - will play a large role in their overall success."