goDough, which is compatible with any mobile device and carrier, enables bank customers to conduct traditional in-branch and online transactions such as balance inquiries, funds transfers between accounts, and transaction viewing; and supports all account types, including checking, certificates-of-deposit, money markets, loans, and lines-of-credit. This proprietary solution also enables users to receive designated alerts and make mobile payments to entities other than the offering financial institution.
First National Bank of Edinburg, Texas, is among the first 54 banks to implement goDough. According to Eddie Leal, the bankâs comptroller, âMobile banking is a natural extension of our Internet and retail strategies, and another way for us to enhance customer convenience, self-sufficiency, and service. Mobile banking also provides a new banking channel that is especially attractive to our younger and technology-focused customers. The product was easy to install and the feedback from our customers has been very positive. We are excited about the opportunity to expand and strengthen our customer relationships and to compete more aggressively by offering this convenience-driven service.â
Stan Viner, general manager of sales for Jack Henry Bankingâ¢, said, âOur first 54 goDough clients have cited distinct reasons for offering mobile banking. Some of these banks view mobile banking as a proactive strategy that enables them to meet growing customer demand, to attract new customers and deposits, and to strengthen their competitive positioning, while others consider mobile banking to be a defensive strategy that responds to competitive offerings. goDoughâs early adoption rates among our bank clients has been very rewarding, and we are confident the ability to optimize customer convenience with this contemporary banking channel will continue to generate strong interest among our core bank clients.â
goDough is fully integrated with Jack Henry Bankingâs three functionally distinct core processing systems â SilverLakeÂ®, CIF 20/20Â® and Core DirectorÂ® â and is currently being beta tested with select credit unions automated by the EpisysÂ® core processing system provided by Jack Henry & Associatesâ Symitarâ¢ division.