Brocadeâs QSP programme defines new, demanding criteria for the certification of Brocade service-partners and creates new quality standards that are designed to address the growing complexity of the Storage Area Networking (SAN) and File Area Networking (FAN) solutions available today. The services offered under this programme have been developed specifically for the needs of Enterprise customers (with heterogeneous environments) and focus on the complete lifecycle of its SAN- and FAN components; as such, Brocade is committed to working only with highly qualified and competent partners.
As the first partner of Brocadeâs QSP partners in Europe, COMPAREX has successfully passed the new expanded QSP-certification and further wants to expand its engagement in this market. With operations across Europe, COMPAREX has been working in the data centre market since 1992, and has a vast amount of experience with products and services in the connectivity and SAN markets, as well respective partner certifications from other leading manufacturers. In Germany, for example, over 50 organisations with more than 1,000 Directors/switches and over 50,000 SAN-Ports between them, rely on the services COMPAREX deliver to maintain efficient data centre operations.
With the new QSP-program, all Brocadeâs product lines, including McDATA solutions, can now be supported at a highly technical level and by means of uniform service-processes.
"We are pleased to have secured such a competent and experienced partner for our new QSP programme,â said Barbara Spicek, senior Director Sales EMEA in Brocade. âCOMPAREX has been a Brocade partner for more than five years, but through the expansion of our QSP programme and its successful validation as our first European partner, COMPAREX can now offer a comprehensive support and service package that encompasses the entire lifespan of our SAN and FAN connectivity solutions.â
Dr. Sascha Vohl, Sales Director at COMPAREX services gmbh, states that clear value-add customer services are at the heart of its relationship with Brocade: "Our customers appreciate above all our integrated service-extension in the areas encapsulating server, storage, backup-components and SAN.â