Prior to this, Jones was Principal Pre-Sales Consultant at DST International where he worked extensively with customers in Europe, the US and South Africa. Jonesâ career in financial services has spanned 21 years, and he is a regular speaker on process optimisation on the conference circuit.
âMy role at TietoEnator is to further develop the bid management process in support of the companyâs demanding customer satisfaction targets. A well-defined customer engagement model ensures that customers are in a better position to make fully informed, well-grounded commercial decisions for the on-going running and development of their business,â said Jones. âItâs an exciting time to be joining TietoEnator and I am looking forward to developing the companyâs proposition further.â
Richard Gammon, Managing Director, TietoEnator Banking & Insurance UK said: âTietoEnator is committed to elevating its offerings in a market where companies are inclined to conform. We differentiate ourselves through specialisation and a thoughtful approach to customer engagement. This is only achievable by employing the right quality of people and we are delighted that Laurence Jones has decided to join us at TietoEnator.â