Exstreamâs flexibility and demonstration of world-class software-all backed by a significant European services organisation-were key drivers in Norwich Unionâs decision to adopt Dialogue.
âExstream has an impressive presence in this market and its proven ability to deliver while meeting future requirements is very reassuring. We are always looking for ways to improve our products and services and we have been able to go live with our first application, Bond Statements, within just four months of making the decision to go with Exstreamâs Dialogue solution,â said Gary Price, director of customer experience for Norwich Union. âDialogue is a robust software platform that will allow us to ultimately offer a variety of customised, high-quality, professional communication solutions for both print and electronic channels. This will translate to increased customer satisfaction and retention.â
âProviding an innovative company like Norwich Union the software solution it needs to streamline its document creation, management and delivery is very exciting,â said Andy Frape, general manager of Exstreamâs EMEA distribution group. âDialogue provides a powerful infrastructure that helps leading financial organisations differentiate themselves in a competitive marketplace. We are proud to work with Norwich Union and look forward to helping them achieve their goals.â