"In addition to our market leadership in the insurance sector, Clal Insurance is one of Israelâs most respected non-banking financial institutions," said Hanoch Ben-David, CTO of Clal Insurance. âWe rely on seamless performance from our stock trading and other mission-critical applications so that we can continually deliver record results for our clients. Prior to evaluating Aternity, we thought it would be virtually impossible to accurately measure and respond to millisecond delays in the performance and usage of these applications as they pertain to the end user experience.â
By injecting Aternity into the core of its IT infrastructure, Clal Insurance gains comprehensive performance awareness of its frontline usersâ experience and how they are interacting with these applications. The company will also benefit from Aternityâs preemptive problem detection, and isolation of application performance problems, enabling IT to proactively fix issues before impacting the productivity of Clalâs frontline users. And, because Aternity delivers sophisticated real-time analytic capabilities, Clal Insurance will have complete transparency into the correlation between how end-user experience impacts business results.
"Based upon extensive due diligence, the Aternity platform demonstrated its ability to deliver the critical business information we need to swiftly identify problems so that fixes can be generated rapidly and we eliminate the possibility of any business disruption," Ben-David continued. "This preemptive impact detection enables our IT organization to take a proactive approach in resolving problems so that we can ensure complete continuity of end user productivity.â
âWe are excited to welcome Clal Insurance as one of our newest enterprise clients,â said Trevor Matz, President and CEO of Aternity. âWith Aternity, Clal Insurance joins ranks with other global financial institutions that are now able to go well beyond monitoring the overall health of end user workstations and business critical applications, to actually understanding what is influencing and impacting the productivity of people and organizations on the frontline. This is the next-generation of end-user experience management, and only our platform delivers this breakthrough approach. We are confident that with Aternity, Clalâs business and IT executives will have the precise information they need to understand how frontline userâs experiences impact business results.â