National Savings and Credit Bank is own by the Government of the Republic of Zambia. The Bank was created 36 years ago with a social mandate to promote increased access to financial services in rural and urban areas, mobilisation of savings and offering of prudent credit to foster economic growth. They have over 115,000 customers spread out in 27 branches.
Rubikon will empower National Savings and Credit Bank with a web-based, online and real-time access, integrated workflow and CRM functionality, multi-channel delivery architecture and integrated banking intelligence.
Tom Kamwendo, Chairman, National Savings and Credit bank, said, âRubikon will increase the bankâs capacity to serve more customers better than ever before. This means that the bank will be able to develop innovative and affordable products in both urban and rural areas. Additionally, the bank will now be able to open many more new branches and deliver its services through multiple channels.â Kamwndo also noted that in the current global financial market crisis, Rubikon âwill help the bank to create products that will continue to add value to our customers and put in place procedures that will protect the savings and interest of our customers.â
Patrick Hayward, Managing Director, Neptune Software plc, said âThere are many interesting aspects to this project â the Bank are very dynamic â Rubikon will give them the opportunities to reach parts of the nation which at present are underbanked: the flexibility of the product, its workflow and exception management capabilities and multiple delivery channels will enable National Savings and Credit to be able to offer services that are today unmatched in the regionâ.