Unitrin Directsm Expands Production use of DRC's DecisionMaker with addition of Homeowners

19 December 2008

Decision Research Corporation (DRC), a rating and policy processing software solution provider to the property & casualty insurance industry, announced today that Unitrin Directsm has expanded its production use of DRC’s DecisionMaker™ Policy Administration Suite to includes its homeowners line of business. DecisionMaker allowed Unitrin Direct to go live with their new offering within 7 months from contract signing in 3 states and currently supports homeowners business in 10 states.

“With DecisionMaker, we’re easily able to continue to support our policy growth and market expansion,” said Michael Stahl, Director of Product Management at Unitrin Direct. “With the flexibility and speed to market of the system, we can add new lines of business such as direct-to-consumer homeowners, condo-owners, and renters products in a reasonable timeframe and without disrupting the ongoing operation and service.”

“We were already familiar with DecisionMaker and DRC given our earlier implementation of the auto system. So, when it came time to invest in a system to handle our property lines, it made sense for us to turn to DRC once again,” commented John Elcock, Vice President and CIO with Unitrin Direct. “We have a very good working relationship with DRC and the combination of DRC’s system capability and the skills of the DRC and Unitrin Direct teams made it a very successful implementation.”

Karen Yamamoto, DRC’s VP of Product Development, noted, “We know we’re delivering on our promise when our customer tells us they are a month ahead of schedule and has expanded its delivery scope to include additional functionality. Our product’s ability to allow business users to manage the endorsements offered at the state level is just one of the many features that Unitrin Direct was able to leverage. We look forward to continuing to support Unitrin Direct as they deploy new products and expand their market footprint.”

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